Terms & conditions
Terms and conditions of ANT-EK online store
defining, among other things, the rules of concluding sales agreements through the Store, containing the most important information about the Seller, the Store and the Consumer's rights
TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Shopping at the Store
§ 5 Payments
§ 6 Order completion
§ 7 Right of withdrawal
§ 8 Exceptions to the right of withdrawal
§ 9 Complaints
§ 10 Personal information
§ 11 Disclaimers
§ 12 Provisions for Buyers who are not Consumers
Appendix No. 1: Model withdrawal form
§ 1 DEFINITIONS
Working days - days from Monday to Friday except for public holidays.
Account - a free-of-charge function of the Store (service provided electronically), regulated by separate regulations, thanks to which the Buyer can set up his individual Account in the Store.
Consumer - a consumer within the meaning of the Civil Code.
Buyer - any entity purchasing from the Store.
Regulations - these rules and regulations.
Store - ANT-EK online store operated by the Seller at https://ant-ek.pl.
Seller - Jarosław Kardaś, entrepreneur conducting business activity under the name of XLTech Jarosław Kardaś, registered in the Central Register of Business Activity and Information kept by the minister competent for economy and keeping the Central Register of Business Activity and Information, NIP 7391003198, REGON number 510265650 , Kotański 6 / A1.8C, 10-166 Olsztyn.
§ 2 CONTACT WITH THE SELLER
Postal address: Milczańska 3/199, 61-131 Poznań
E-mail address: sklep@ant-ek.pl
Phone: 666240283
§ 3 TECHNICAL REQUIREMENTS
For the proper functioning of the Store you need:
a device with access to the Internet
a web browser that supports JavaScript and cookies.
For placing an order in the Store, in addition to the requirements specified in paragraph 1, an active e-mail account is necessary.
§ 4 SHOPPING IN THE STORE
The prices of goods shown in the Store are the total prices for the goods.
The Seller points out that the total price of an order consists of the price for the goods indicated in the Store and, if applicable, the cost of delivery of the goods.
The goods selected for purchase should be added to the shopping cart in the Store.
The Buyer then selects from the available in the Store: the method of delivery of the goods and the method of payment for the order, and provides the data necessary to complete the placed order.
The order is placed when the Buyer confirms its contents and accepts the Terms and Conditions.
Placing an order is the same as concluding a sales contract between the Buyer and the Seller.
The Seller will provide the Consumer with confirmation of the conclusion of the contract of sale on a durable medium no later than at the time of delivery of the goods.
The Buyer may register with the Store, i.e. set up an Account therein, or make purchases without registration by providing his/her data with each possible order.
§ 5 PAYMENTS
You can pay for your order, depending on the Buyer's choice:
By ordinary bank transfer to the Seller's bank account.
Through a payment platform:
Shoper payments
Cash on delivery, i.e. by card or cash on delivery of the goods to the Buyer.
If the Buyer chooses to pay via the payment platform Shoper Payments, the online payment service provider is Blue Media S.A.
If the Buyer chooses to pay in advance, the order must be paid for within 3 Business Days of placing the order.
The Seller informs that in the case of some payment methods, due to their specificity, payment of the order by this method is possible only directly after placing the order.
The Buyer, by purchasing from the Store, accepts the use of electronic invoices by the Seller. The buyer has the right to withdraw his acceptance.
Supported payment cards that can be used for payment are: Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro.
§ 6 ORDER FULFILLMENT
The Seller is obliged to deliver goods without defects.
The time limit for order fulfillment is 14 Business Days.
If the Buyer has chosen to pay in advance for the order, the Seller will proceed with the order after payment.
Goods are delivered only on the territory of the Republic of Poland.
Goods purchased from the Store are delivered depending on which delivery method the Buyer has chosen:
Through a courier company
To parcel machines InPost
The Buyer may pick up the goods in person at the company's headquarters during its opening hours.
If the Buyer chooses to pick up the goods in person, the goods will be ready for pick up on the indicated order completion date, and if the Seller has indicated a date for sending the goods - on that date.
§ 7 RIGHT OF WITHDRAWAL FROM THE CONTRACT
The Consumer has the right to withdraw from the contract concluded with the Seller through the Store, subject to § 8 of the Terms and Conditions, within 14 days without giving any reason.
The term to withdraw from the contract expires after 14 days from the day:
on which the Consumer came into possession of the goods or on which a third party other than the carrier and indicated by the Consumer came into possession of the goods.
on which the Consumer came into possession of the last of the goods or on which a third party other than the carrier and indicated by the Consumer came into possession of the last of the goods in the case of a contract requiring the transfer of ownership of multiple items that are delivered separately.
The conclusion of the contract - in the case of a contract for the delivery of digital content.
In order for the Consumer to exercise his right to withdraw from the contract, he must inform the Seller, using the data provided in § 2 of the Terms and Conditions, of his decision to withdraw from the contract by an unequivocal statement (for example, a letter sent by mail or information transmitted by e-mail).
The consumer may use the model withdrawal form located at the end of the Terms and Conditions, but it is not mandatory.
In order to comply with the deadline for withdrawal, it is sufficient that the Consumer sends information on the exercise of his right of withdrawal before the expiry of the deadline for withdrawal.
EFFECTS OF WITHDRAWAL
In the event of withdrawal from the concluded contract, the Seller shall return to the Consumer all payments received from him, including the costs of delivery of the goods (except for additional costs resulting from the method of delivery chosen by the Consumer other than the cheapest ordinary method of delivery offered by the Seller), immediately, and in any case no later than 14 days from the day on which the Seller was informed of the Consumer's decision to exercise his right of withdrawal.
The Seller will return the payment using the same means of payment that were used by the Consumer in the original transaction, unless the Consumer agrees to a different solution, in any case the Consumer will not incur any fees in connection with the return.
The Seller may withhold reimbursement until it receives the goods or until it is provided with proof of their return, whichever event occurs first.
The seller asks to return the goods to the address: Milczańska 3/199, 61-131 Poznań immediately, and in any case no later than 14 days from the day on which the Consumer informed the Seller about withdrawal from the sales contract. The deadline is met if the Consumer sends back the goods before the expiry of the 14-day period.
The Consumer shall bear the direct costs of returning the goods.
The Consumer is liable only for the diminution in the value of the goods resulting from the use of the goods in a manner other than necessary to ascertain the nature, characteristics and functioning of the goods.
If the goods, due to their nature, cannot be returned by ordinary mail, the Consumer will also have to bear the direct costs of returning the goods. The estimated amount of these costs the Consumer will be informed by the Seller in the description of the goods in the Store or when placing the order.
§ 8 EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
The right of withdrawal from a contract concluded at a distance does not apply to the Consumer in relation to the contract:
in which the subject of the performance is a non-refabricated thing, produced to the Consumer's specifications or serving to meet his individualized needs;
in which the subject of the performance is an item subject to rapid deterioration or having a short shelf life;
in which the subject of the performance is an item supplied in a sealed package, which cannot be returned after opening the package for health protection or hygienic reasons, if the package has been opened after delivery;
in which the subject of the performance are things that after delivery, due to their nature, become inseparably connected with other things;
in which the subject of performance is sound or visual recordings or computer programs delivered in sealed packaging, if the packaging has been opened after delivery;
for the supply of newspapers, periodicals or magazines, except for a subscription contract;
in which the price or remuneration depends on fluctuations in the financial market, over which the trader does not control, and which may occur before the expiration of the deadline for withdrawal from the contract;
for the supply of digital content that is not recorded on a tangible medium, if the performance has begun with the express consent of the Consumer before the expiry of the deadline for withdrawal from the contract and after the entrepreneur has informed him of the loss of the right of withdrawal.
§ 9 COMPLAINTS
In the event of a defect in the goods, the Buyer has the opportunity to complain about the defective goods on the basis of the warranty or guarantee regulated in the Civil Code, if the guarantee was granted.
Using the warranty, the Buyer may, under the terms and within the time limits specified in the Civil Code:
make a statement on price reduction,
in the case of a material defect - make a statement on withdrawal from the contract,
demand to replace the item with a defect-free one,
demand removal of the defect.
The Seller asks you to submit complaints on the basis of warranty to the postal or electronic address indicated in § 2 of the Regulations.
If it turns out that in order to consider the complaint it is necessary to deliver the advertised goods to the Seller, the Buyer is obliged to deliver these goods, in the case of a Consumer at the expense of the Seller, to the address Milczańska 3/199, 61-131 Poznań
If the goods are additionally covered by a warranty, information about it, as well as its conditions, is available in the product description in the Store.
Complaints regarding the operation of the Store should be sent to the e-mail address specified in § 2 of the Regulations.
Complaints will be considered by the Seller within 14 days.
OUT-OF-COURT WAYS OF DEALING WITH COMPLAINTS AND PURSUING CLAIMS
If the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, among others:
mediation conducted by the locally competent Provincial Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the procedure is free of charge. A list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;
the assistance of a locally competent permanent amicable consumer court operating at the Provincial Inspectorate of Trade Inspection, to which a request for consideration of the case before the amicable court should be submitted. As a rule, the proceedings are free of charge. A list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596;
free assistance of the municipal or district consumer ombudsman;
the online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.
§ 10 PERSONAL DATA
The administrator of the personal data provided by the Buyer while using the Store is the Seller. Detailed information on the processing of personal data by the Seller - including other purposes and grounds for data processing, as well as recipients of the data - can be found in the Privacy Policy available at the Store - due to the principle of transparency, contained in the General Regulation of the European Parliament and of the Council (EU) on data protection - "RODO".
The purpose of the processing of Buyer's data by the Seller, provided by the Buyer in connection with purchases in the Store, is to fulfill orders. The basis for processing personal data in this case is:
the contract of sale or actions taken at the request of the Buyer aimed at its conclusion (Article 6(1)(b) RODO),
Seller's legal obligation related to accounting (Article 6(1)(c)), and
Vendor's legitimate interest in processing data for the purpose of establishing, investigating or defending possible claims (Article 6(1)(f) RODO).
Provision of data by the Buyer is voluntary, but at the same time necessary to conclude a sales contract. Failure to provide data will prevent the conclusion of a sales contract in the Store.
Buyer's data provided in connection with purchases in the Store will be processed until:
the contract of sale concluded between the Buyer and the Seller ceases to be in force;
there ceases to be a legal obligation on the Seller, obliging him to process Buyer's data;
the possibility of vindication of claims by the Buyer or the Seller, related to the sales contract concluded by the Store ceases;
the Buyer's objection to the processing of his personal data will be accepted - in the case where the basis for data processing was the legitimate interest of the Seller
- whichever is applicable in a given case and which will occur at the latest.
The Buyer has the right to request:
access to his personal data,
their rectification,
deletion,
restriction of processing,
transfer of data to another administrator
as well as the right to:
object at any time to the processing of data for reasons related to the Buyer's particular situation - to the processing of personal data concerning him/her, based on Article 6(1)(f) of the RODO (i.e. on the legitimate interests pursued by the administrator).
In order to exercise their rights, the Buyer should contact the Seller using the data in § 2 of the Regulations.
If the Buyer believes that his data is being processed illegally, the Buyer may file a complaint with the President of the Office for Personal Data Protection.
§ 11 DISCLAIMERS
It is prohibited for the Buyer to provide unlawful content.
Each order placed in the Store constitutes a separate sales contract and requires separate acceptance of the Terms and Conditions. The contract is concluded for the time and for the purpose of fulfilling the order.
Contracts concluded on the basis of these Regulations are concluded in the Polish language.
None of the provisions of these Regulations does not exclude or in any way limit the rights of the Consumer under the law.
The provisions relating to goods and the contract of sale shall apply mutatis mutandis to digital content and the contract for the supply of digital content, unless the Regulations specify these issues separately.
§ 12 PROVISIONS CONCERNING BUYERS WHO ARE NOT CONSUMERS
The right of withdrawal from a contract concluded at a distance does not apply to an entity other than a Consumer.
Any liability of the Seller in relation to a Buyer who is not a Consumer, within the limits allowed by law, is excluded.
In case of a possible dispute with a Buyer who is not a Consumer, the competent court shall be the court having jurisdiction over the registered office of the Seller.
Appendix No. 1 to the Regulations
Below is a sample withdrawal form, which the Consumer may or may not use:
MODEL WITHDRAWAL FORM
(this form should be filled out and sent back only if you want to withdraw from the contract)
XLTech Jarosław Kardaś
Milczańska 3/199, 61-131 Poznań
e-mail address: sklep@ant-ek.pl
- I/We(*) hereby inform(*) about my/our withdrawal from the contract of sale of the following items(*) / for the provision of the following service(*) / for the supply of digital content in the form(*):
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
- Date of conclusion of the contract(*)/ receipt(*) ..........................................................................................................................
- Name of the Consumer(s): ..............................................................................................................................
- Address of Consumer(s): ..........................................................................................................................................
..................................................................................................................................................................................
.............................................................................................
Consumer's signature
(only if the form is sent in hard copy)
Date ............................................
(*) Delete unnecessary.
Terms and conditions of the account
in the ANT-EK store
TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Account
§ 5 Complaints
§ 6 Personal Information
§ 7 Disclaimers
§ 1 DEFINITIONS
Account - a free-of-charge Store feature (service) regulated in these Regulations, thanks to which the Buyer can create his individual Account in the Store.
Buyer - any entity purchasing from the Store.
Store - ANT-EK online store operated by the Seller at https://ant-ek.pl.
Seller - Jarosław Kardaś, entrepreneur conducting business activity under the name XLTech Jarosław Kardaś, registered in the Central Register and Information on Business Activity conducted by the minister competent for economy and conducting Central Register and Information on Business Activity, NIP 7391003198, REGON number 510265650 , Kotański 6 / A1.8C, 10-166 Olsztyn
§ 2 CONTACT WITH THE SELLER
Postal address: Milczańska 3/199, 61-131 Poznań
E-mail address: sklep@ant-ek.pl
Phone: 666240283
§ 3 TECHNICAL REQUIREMENTS
For proper functioning and establishment of an Account you need:
an active e-mail account
a device with access to the Internet
a web browser that supports JavaScript and cookies
§ 4 ACCOUNT
Establishing an Account is completely voluntary and depends on the will of the Buyer.
An Account gives the Buyer additional possibilities, such as: viewing the history of orders placed by the Buyer in the Store, checking the status of an order or editing the Buyer's data on his own.
In order to set up an Account, it is necessary to fill in the appropriate form in the Store.
At the moment of creating an Account, a contract is concluded for an indefinite period of time between the Buyer and the Seller for the maintenance of the Account under the terms and conditions specified in these regulations.
Buyer may without incurring any costs at any time resign from the Account.
In order to resign from the Account, one should send his resignation to the Seller at the e-mail address: sklep@ant-ek.pl, the effect of which will be immediate deletion of the Account and termination of the contract for the operation of the Account.
§ 5 COMPLAINTS
Complaints regarding the functioning of the Account should be sent to the e-mail address sklep@ant-ek.pl.
Complaints will be considered by the Seller within 14 days.
OUT-OF-COURT WAYS OF DEALING WITH COMPLAINTS AND CLAIMS.
If the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, among others:
mediation conducted by the locally competent Provincial Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the procedure is free of charge. A list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;
the assistance of a locally competent permanent amicable consumer court operating at the Provincial Inspectorate of Trade Inspection, to which a request for consideration of the case before the amicable court should be submitted. As a rule, the proceedings are free of charge. A list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596;
free assistance of the municipal or district consumer ombudsman;
the online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.
§ 6 PERSONAL DATA
The administrator of the personal data provided by the Buyer when using the Account is the Seller. Detailed information on the processing of personal data by the Seller - including other purposes and grounds for data processing, as well as recipients of the data, can be found in the Privacy Policy available in the Store - due to the principle of transparency, contained in the General Regulation of the European Parliament and of the Council (EU) on data protection - "RODO".
The purpose of processing the Buyer's data is to maintain the Account. The basis for the processing of personal data in this case is a contract for the provision of a service or actions taken at the request of the Buyer aimed at concluding such a contract (Article 6(1)(b) of the RODO), as well as the legitimate interest of the Seller, consisting in the processing of data for the purpose of establishing, investigating or defending possible claims (Article 6(1)(f) of the RODO).
Provision of data by the Buyer is voluntary, but at the same time necessary to maintain the Account. Failure to provide data means that the Seller will not be able to provide the service of maintaining the Account.
Buyer's data will be processed until:
the Account is deleted by the Buyer or the Seller at the Buyer's request
the Buyer or Seller's ability to assert claims related to the Account ceases;
the Buyer's objection to the processing of his/her personal data is accepted - in case the basis of data processing was the legitimate interest of the Seller
- whichever is applicable in a given case and which will occur at the latest.
The Buyer has the right to request:
access to his personal data,
their rectification,
deletion,
restriction of processing,
transfer of data to another administrator
as well as the right to:
object at any time to the processing of data for reasons related to the Buyer's particular situation - to the processing of personal data concerning him/her, based on Article 6(1)(f) of the RODO (i.e. on the legitimate interests pursued by the administrator).
In order to exercise their rights, the Buyer should contact the Seller.
If the Buyer believes that his data is being processed unlawfully, the Buyer may file a complaint with the President of the Office for Personal Data Protection.
§ 7 OBJECTIONS
It is prohibited for the Buyer to provide unlawful content.
The Agreement for the operation of the Account is concluded in the Polish language.
In the event of the occurrence of important reasons referred to in paragraph 4, the Seller shall have the right to amend these regulations of the Account.
Important reasons referred to in paragraph 3 are:
the need to adapt the Store to the laws applicable to the operation of the Store
improvement of security of the service provided
change of functionality of the Account requiring modification of the Account regulations.
The Buyer shall be informed of the planned change to the Account regulations at least 7 days before the change comes into effect via e-mail sent to the address assigned to the Account.
In the event that the Buyer does not accept the planned change, the Buyer should inform the Seller by sending an appropriate message to the Seller's e-mail address sklep@ant-ek.pl, which will result in termination of the agreement for the operation of the Account as of the effective date of the planned change, or earlier if the Buyer makes such a request.
In a situation where the Buyer does not object to the planned change by the time it comes into force, it is assumed that he accepts it, which does not constitute any obstacle to the termination of the agreement in the future.
In the event of a possible dispute with a Buyer who is not a Consumer, the competent court shall be the court having jurisdiction over the Seller's registered office.
None of the provisions of these terms and conditions does not exclude or in any way limit the rights of the Consumer under the law.